← BACK TO SUPPORTNewSprout Support ArticlesKB Archive Knowledge Base Wireless keeps dropping out Email Addresses: POP3 What is a Wildcard SSL Certificate? Disk Space : Size In Megabytes (MB) NBN Jargon, NBN Speed, and NBN Congestion Explained Why is my Wi-Fi so weak? 3 simple steps to move your Hosting and Domain to NewSprout Powerline Extenders – What are they and why should I use one? Information about your ADSL Order Information regarding your NBN Order Troubleshooting NBN connection issues NBN Fault Troubleshooting Procedure What is AutoSSL? How quickly can I connect to the nbn™? POP Email in GMail Replacing internal copper wiring can improve your nbn™ FTTN and FTTC speeds and consistency Coexistence on FTTN and FTTB NBN connections Domain Password, Transfer Code, Authorisation Key or Auth Key DNS Name Server Change Domain Name Record Change Duration How the nbn™ reaches you How Often Should I Take a Backup? What happens if my domain expires? Should I use a caching plugin on my WordPress site? nbn™ speed expectations How to update your Credit Card details Which nbn™ speed is perfect for you? Optimise your WordPress Website How to access webmail How to set up your email on your iPhone / iPad What POP email is. What IMAP email is. Create a new email in cPanel How to change the registrant (owner) of my domain Modem / Router Re-configuration Help My ADSL has slowed and is dropping out! Combining Website Design and Web Hosting? Moving Home? How to bring your nbn™ with you Why would my website get hacked? nbn™ to second dwellings, Airbnb, outbuildings and granny flats Lost track of all your Passwords? How Do I Optimise My Website?