All the risk is on us and you have nothing to lose. If you request a web hosting refund within 30 days of purchase we’ll refund all your money.

Absolutely! And we'll even perform the migration for you for free if your existing web host uses cPanel.

Simply contact us and we'll let you know the information you need and how you can get it to make the process as seamless as possible.

Hosting your website in the same country as your customers improves how quickly your website loads and improves how well it ranks in Google.

Faster internet for Australians and better search results for your customers. Now that's a win-win.

Regardless of whether your internet connection is fast or the hosting of your website is faster, it’s all about location!

The further away it is hosted, the longer it takes. As an example, somewhere in the US is over 12,000km away to the east coast of Aus...and even further to Perth. Anywhere in Australia is close and quick in comparison.

Yes certainly. We have a very simple WordPress 3 step install process for you or your web designer to use and follow, all included as part of our hosting.

Or if you already have a WordPress site hosted elsewhere, we can move it across for you.

Please note the only plan that doesn't support a WordPress site is our very basic Nano Plan. You will need one of the other plans.

It’s actually very straightforward. Once you’ve signed up with us for your new site using your proper domain name, simply drop us an email requesting a “test URL (or test link)” and we’ll set it up for you.

In other words we’ll send you a link to be able to view and build your new site without affecting your existing live site. Then once complete and you are ready, we can help you take it live.

We can do this very easily for you, just drop us an email detailing the list of domains you want redirected.

If you have all the domains registered through us, this is a free service.

Yes definitely! It is always a good idea to have a backup of both your website and database.

We’ve made this extremely easy for you through the cPanel. You can login at anytime and download the latest backup so you have a copy. We make 4 copies a day and keep them for 2 weeks!

Yes of course! Typically you would do this if you need more bandwidth as your site is getting busier!

Or your site needs more webspace or email accounts.

Yes you can. Our basic web hosting plan should be sufficient if you just need a few email accounts. You also have the option of adding a basic website at anytime.

Both!

You decide when you set it up on your computer or phone.

Because we provide one of the world’s leading Anti-Spam services for free with all our hosting services.

This means all spam is blocked at our servers before it even gets to your computer, saving you on bandwidth, virus threats and frustration with not having to sort through the junk.

We have a solution for you. If you are hosting your own email on your own server in your office, our Anti-Spam service is the perfect option for you.

We can route all your mail through our spam filter, giving you the benefit of filtered email, but most importantly queueing your email in the event your server is not available.

Generally speaking, you will only need an SSL Certificate if you require your visitors to enter sensitive information on your website.

But have a read here to get a better understanding on what it's all about.