NewSprout Support Articles

Wireless keeps dropping out

in NBN

Does your wireless internet connection keep dropping in and out on your computer, laptop or phone?

Does it drop out and then reconnect randomly?

The best solution to avoid this completely and also get the most out of your internet connection is to swap to a mesh system.

Traditional wireless networks can drop in and out randomly if you have multiple network names, e.g. different frequencies or extenders. You may be closer to one network but still connected to another network.

Also check your Quality of Service (QoS) settings on your Wi-Fi router. Start by disabling all QoS and test from there.

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