Super-Fast Broadband

Yes you do. Just a basic one will do.

This can be a little confusing.

Rumor has it that “naked” is a better option, but we tend to disagree.

Firstly, all the naked means is that you “do” still have a phone line, but it is “bundled” in your internet service and you can’t make or receive calls.

But it still costs the same as a normal line.

Secondly, if you still see any merit in naked as opposed to a normal line, you can’t get it everywhere.

And lastly, it makes it much more messy if you ever decide to change or move providers.

Yes you do.

You need to be able to establish an internet “sync” on your phone line with your local exchange and you also then need to be able to authenticate your service so you can get “online”. A modem achieves both of these things.

Downloads and Uploads both count towards your Monthly Data Allowance.

Once this Monthly Data Allowance is reached your speed will be slowed to 256Kbps.

You then have the option to remain at the slow speed until the end of the billing period when your quota is reset, or top-up your data in your client area if you think you will run out.

Or upgrade to the next plan as your usage continues to grow.

Yes certainly. Once you have your internet connection active with us, you can run any VOIP service over it.

Each phone line has a unique path to your local exchange. While often the path can be the same from 2 different houses. Just as often it can be completely different if the houses were built at different times.

The only way to find out if you can get ADSL for sure is to do a Service Qualification on your phone line, we can do that for you.

Your old connection will be cut-off during the transfer to us, however once you are connected with us, please drop your old provider a courtesy email or call them to let them know you wish to cancel.