We have a no-questions-asked 60 Day Web Hosting Money Back guarantee and a No Early Termination ADSL guarantee.
If you have any hesitation signing up with us, for your peace of mind you have the option to quit your hosting, during your first 2 months with us, and we will refund all your money that has already been paid to us within the first 60 days.
For ADSL, you can walk away at any point owning nothing further! No Early Termination, No breach of contract and No cancellation fees.
We reduce our greenhouse gas emissions and support renewable energy by using GreenPower. We also offset our greenhouse gas emissions by supporting Carbon Neutral.
NewSprout is not a reseller of some other ADSL broadband or hosting provider. We are an Australian based company and own and manage our own hosting infrastructure. We are an Internet Service Provider (ISP) and a Hosting Service Provider (HSP) which means you will be dealing with the people who can fix the problems and not a middle man who doesn't have access to the systems.
For the copper in the ground and the stuff out of our direct control, we manage any issues that arise on your behalf and take the pain away.
7. Latest Server Technology
This is our job and responsibility, to make sure your website's home is always on the latest web server technology. Currently the Web Servers used for all clients are powerful IBM web servers.
Our aim at NewSprout is to provide web hosting that sets us apart from our competition in the best possible way. We strive to do this in the friendliest way at all times. We have always been dedicated to delivering the best possible service and treating our clients with the utmost of respect - we offer quality support for your ADSL connection and website hosting. Drop us an email if you have any queries whatsoever. We are looking forward to offering you that personal touch!
To help combat Spam which seems to rise on a daily basis - the NewSprout Anti-Spam Solution, is a World Class service, and is included for FREE and can be used with each Email account you decide to create on your domain that is hosted with us.
10. cPanel Gives you Complete Control
Every web hosting package includes the Control Panel (cPanel) allowing you to manage your email, website and domain through a web interface. You will therefore have complete control of managing your web hosting. You have the ability to manage all aspects of email, anti-spam, files, FTP, CGI scripts, backup, and web site statistics! It also gives you access to your own webmail interface that you can access from any computer with an internet connection.
11. Client Control Centre
Added to your cPanel access, our Client Login section will also give you the ability to manage your ADSL usage, upgrades and downgrades, Nameservers for your web hosting and therefore give you complete control of your Nameservers. Also your invoices can be viewed and payment can be made through this same interface - with the ability to update your own account details.
NewSprout's servers are hosted and connected to a world class network in Brisbane, Australia, giving both redundancy as well as excellent national and international data links. It is an important consideration to make sure your website has access to the connectivity it deserves, giving it both speed and reliability. Our network ensures no bottlenecks thereby providing fast, stable bandwidth to your website.
13. Bonus Features included
Each hosting package includes added Bonus Features - all inclusive at no additional charge. If you host with NewSprout you will get our World Class Anti-Spam service, hosting that supports Carbon Neutral, Offsite Backups, Boosted Web-Space, Webmail to access your email and Anti-virus for free!
The web-space in each and every web hosting package we provide has been boosted by more than double. You shouldn't run out of web-space anytime soon!
15. Anti-Virus Checking on all email addresses
Your website and all the email addresses you create on your domain name that you host with us includes Anti-Virus software! Each month our Anti-Virus software and scanning blocks hundreds of thousands of viruses across our network!
16. Web Statistics to track the Traffic on your website
To make the management of your website easier, each hosting package includes access to your website's statistics. Through the cPanel you can view all kinds of information about the traffic generated by your website anytime of the day - or night!
If you are out and about and don't have access to your usual email client/program (such as Outlook, Thunderbird or Mac Mail) you can gain access to each POP3 Email account created on your domain using a choice of RoundCube, SquirrelMail or Horde - from any computer with an internet connection anywhere in the world!