I just wanted to say thanks - buying and setting up this domain and site was an outstanding experience. The shopping cart process is great, the welcome emails were prompt and exactly what I needed, and the website management tools are the best I've used. Setting up the web disk was amazing! I think the best thing is there's that little bit of help/knowledge offered at each stage to get you over the common pitfalls.
FYI. The only one bit of information I didn't seem to be provided was the address of the database to configure my script's connection. I first tried the IP address in the PHPMyAdmin URL you provided but that didn't work , so I guessed at localhost and that worked. With that provided, this would have been a perfect solution.
I uploaded my files and had a database-driven application up and running literally within 15 minutes of purchase of a new domain and hosting package - the kind of thing you book out an afternoon for. After developing websites for a decade I'm always surprised when 'things just work'! Brilliant.
Pip Jones
What would we do without you guys!
(Ps. Providing it's alright with you we would like to put a section on the
St. Andrews site about our hosting and recommend you to other groups in our
local area as I know we've told you before but your service, standards and
dedication is better than we've managed to find here in the UK!)
Kind Regards
Anthony :O) - STA Group
No problem Gavin. It is great to deal with a company who is efficient and timely for a change!
Also, I just changed the username and everything works. I knew it would be something simple.
Cheers
Terry - Tropical River Consulting
Having a good reliable web host is absolutely critical to my business since I run a web design & development company. So I'm greatly indebted to all at NewSprout and thank the heavens that I found them. The support is exceptional - they go out of their way to help, no matter how complex and time consuming the task, even to the extent of developing custom code. As someone who's used multiple hosts since 1997 I can attest that it costs a lot more in the end to use a 'cheap' host. So if you're reading this you can now relax in the knowledge that you finally found the host you where always looking for. Thanks NewSprout, keep up the good work.
Mark Law - CEO :: digiflip :: 'digitital solutions for sentient bipeds' www.digiflip.tv
This is just a quick note to say a big thank you to you and your team for your never ending support. When I contacted you regarding your hosting service, you provided a wealth of information. The company that I was with did not provide me with the type of service that you were offering and this alone made me question their commitment to me as their customer. The fact that you followed up your service with me the next day, proved that you were more than interested in obtaining my business. As a new small business starting out, it was important that I received as much information about running an online business as I could. I needed to organize an online shop and no one from the hosting company I was with, was able to offer me any assistance in this area. You not only provided me with the information I needed to do this, you guided me and helped me to set this up so I was ready to start selling. Gavin, I would just like to thank you enormously for your support and assistance. You have certainly added another dimension to the term “Customer Service”.
Julienne Moore - Kool Kampers Pty Ltd www.koolkampers.com.au
Gavin at Newsprout Hosting was just wonderful. Whilst I didn't have a clue as to what needed to be done to move my website over to him, Gavin was patient, understanding and effortless in his work to move everything successfully. His promises did not go undelivered; the site works faster, everything was moved over without hiccup and the website is running as smoothly as it ever was. Gavin's communication and constant contact was a source of support, help and he kept me updated with everything. Thanks Gavin, I'm so glad to have made the move over to you.
Rachal Perry - RaNTap Designs
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