- Support Services Manager
Support Services Manager is a simple Support Tickets System, featuring self-registering, emailing to administration, and attachments. It is a powerful Support Desk and Knowledge Base application.
Support Services Manager includes many powerful features to allow you to easily add a full-featured knowledgebase, along with a strong support request or “trouble ticket” management system, to your existing support services. Through Support Services Manager you will be able to easily manage these effective systems and reduce the time and effort needed in providing efficient technical support.
Certain versions of Support Services Manager allow you to integrate your Knowledge Base, Support Desk and Web Community into a single sign-on environment, creating an easy, beneficial system to your users. This level of integration is only possible with Support Services Manager or expensive custom development work, thereby making Support Services very cost effective.
Features of this ticket system include inter alia, a hassle-free installation process,; easy integration of your Support Services, Knowledge Base and User Community; superb technical support; powerful user management features; and effective, effortless administration tools which allow web-based access to your complete assortment of support services from anywhere worldwide.
Other Relatioship Monitoring Products :
Help Centre Live - Crafty Syntax Live Help - osTicket - Perl Desk - PHP Support Tickets - Support Logic Help Desk -
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